Education

• Master of Business Administration - IT & Finance Management in 2005.
• Bachelor’s degree in computer science & Technology, Mahatma Gandhi University, Kerala in 2002.
• Diploma in Interior Design from Exterior -Interiors Pvt. Ltd

April 2001-December 2003

Career Timeline

September 2022 - Present

Axle Networks Technologies LLC a startup company in Oil & Gas as ICT/Telecom Director

Technical Expertise

• Secured and administered 24/7 service delivery for 4500+ client workstations, 200+ host servers, 1000+ peripherals, and MDM. Managed vendor relationships and ensured adherence to technical and operational standards.
• Implemented service capability and continuous improvement for integrated systems, resolving service issues using ITSM solutions like ServiceNow, ConnectWise, Alloy Navigator, and BMC.
• Led infrastructure and technology projects, ensuring early engagement, SLA adherence, and proper support model implementation.
• Established risk management controls, data security, privacy, standards, and business continuity plans.
• Defined KPIs for business intelligence and automated processes, achieving excellent service delivery with zero nonconformities.
• Prepared EPC IT/AV/Data Center design documents and managed IT finance, assets, budgeting, and forecasting.
• Managed cloud and on-prem deployments of ERP, EDR, VoIP, and IoT, ensuring network security and high-speed wireless connectivity.
• Monitored network systems using tools like PRTG, NAC, SIEM-LogRhythm, and managed security systems like CCTV and access control.
• Oversaw construction and commissioning activities for telecom/data center/ICT/security vendors, obtaining necessary approvals and licenses.
• Managed multi-billion dirham projects, optimizing costs, ensuring data security, and complying with GDPR/NESA.
• Implemented data governance, business continuity plans, and achieved ISO/IEC 27001 certification.
• Led end-to-end project execution, feasibility analysis, and implemented ITIL change management procedures.
• Ensured data security, backup, disaster recovery, and obtained ISO 20000 certification for the organization.

Key Functional Result Areas:

Data Center Projects Executed: Service Rendered as:

Project Manager/ ICT Consultant

• Kling Consult GmbH Dubai | Kling Engineering consultant LLC AUH | Buro Kling -Barsha Heights|
• Dubai Regional Head Office MEA|- multiple relocations & migration to private cloud & Hybrid Azure cloud- 25million AED
• Dubai Parks & Resort, Rajmahal Theatre, Bollywood Parks, Meraas – only passive ICT & AV 4million USD
• Wasl Aloft Raffa, Wasl Marriot, Wasl Garhoud Aloft (3 Hospitality Project Data Center).
• Dubai Police Head Quarter, UAE. – Confidential NDA
• Jewel of the Creek – Data Center, IDF & MDF’s, AV, Security Systems -as Consultant -AED 150 million
• Al Etihad Credit Bureau DXB & AUH – Confidential NDA
• IPIC – Data Center ADCOP Staff Accommodation Building, Fujairah
• Stargate Edutainment Park– 2Million USD
• TDRA Head Quarters, Dubai, Abu Dhabi AUH, U.A.E. for Telecom Regulatory Authority–Confidential-NDA

Axle Networks Technologies LLC– ICT/Telecom Director– (Since September 2022) Reports to CEO.

Service delivery & Project Management: Executing turnkey ICT/Telecom digital transformation & technology projects, resource & budget management, develops and expands the target market segment, beyond in close cooperation with Sales, Solution Architects, Product vendors, Pre-Sales teams, PMO client focal point in project delivery and accountability.

1. Client: L&T Electrical & Automation, Oman & Dubai, Services Rendered: Tendering, cultivate and manage resources, scope & budget evaluation, system study, security system (Data Center Infrastructure Design, Delivery, Software solution integration– FAT at Dubai and Relocation mobilization to Oman Client location, ACS & CCTV, PA- Honeywell FAT) design review, defined implementation process, providing assistance to main contractor on FAT, project management & execution, ITIL, TIA standards & process practice implemented, contracts review -P&L responsible & heading service delivery by established strategy in line with business client demands.
   
2. Client: Saudi Aramco & KDA Project ongoing: Full security system & Infrastructure -Bosch, Services Rendered: Design/Engineering -gap analysis, rectification study, integration & project management.
   
3. Tyco Dubai ongoing location: Iraq, Services rendered: Bespoke ICT Datacenter infrastructure & Telecom PAGA coverage study, Design, process governance & major escalation point for project delivery.
   
4. Takreer AUH ongoing– Desalter Plant ADNOC Ruwais Refinery CCTV Security, PAGA, PABX System Expansion Project – Scope: PAGA, CCTV Engineering Design, Coverage Study, Site Survey, PABX & Call back system.
   
5. Lightning Project – Jan de nul – 140km MBR Wireless connectivity project ongoing.
   
6. National Consulting & Engineering Office (NCO)– Business Digital Transformation (Includes Hands-on– New Server Migration, Governance, policy & controls, ITSM, Digital & Physical security control Established)
   

Hail & Ghasha 11-Artificial Islands Concession Project, (IT Manager as PMO, Head of Department) National Marine Dredging Company PJSC- AUH (2019 July–August 2022) -Value 5.2 billion AED.

Major KPI includes ICT Budget restructure, continuous improvement, project governance with strategy of saving 2million USD year on year by implementing state of art technology in security, Digital solution and Data center infrastructure & digital transformation in moving vessels and Islands includes Mobile Broadband Radio self-automated.

Smart Wireless technology implementation & activated private network within UAE water boundaries 35km in sea for 11 islands using SDWAN and hybrid 4G, Satellite, High speed Radio network with secured data transmission and cyber security connectivity enhancement received global CIO award in 2021.

Key member in policy changes and restructuring initiated, implementation for Oracle ERP solution to accommodate & ensure fast track deliverables, procurement & asset management integration. Team leader with skills of interpersonal & cross functional management, people management, Taleo performance management and resource rotation. Key goal achievements through Service Delivery Management and Project Management as ICT subject matter expert marine, oil & gas below–

• Delivered multiple-data center design, built and operation | Services Rendered: lead Role: IT Manager H&G Projects (Active, gray space and whitespace)
  
• A) ADNOC - SNC Lavalin– KBR, NMDC-Data Center’s
  

B) NMDC H&G Project HQ, Site offices -ICT infra

C) Container Data Center solution Islands offshore.

• Submarine Fiber Optic Cabling (FOC - Passive) along the seabed 60km to offshore Island Ghasha, Onshore cable laying 8 km to BMH.
  
• 21mtr & 33mtr Towers Design– Built, Service Delivery coordination, FOC Cable Termination to TTF’s.
  
• Ghasha 8-Islands High speed Mobile Broadband Wireless Radio Connectivity Project
  
• Hail & Ghasha Technology Transformation using Smart WIFI, Range booster & IOT device.
  
• Rolled out cybersecurity policy/data security of data center, VPN, Wan optimization, Sdwan, MDM, EDR, to 4500 stake holders includes 350 client PC with different domain with multiple network infrastructure, data storage, backup and DR, security implemented with attendance & control across on/offshore.
  
• VOIP, Microsoft Teams, Microsoft Hub, Polycom & SMATV, rollout in more than 19 UAE office locations across head office, Client office & project offices, etc.
  
• WAP, server infrastructure & network for Internet connectivity enhancement & SMATV solution in modular steel container Accommodation for 3000+ stakeholders in Hail & Ghasha, Delma islands offshore and onshore locations Mugharah, Manayef, Ruwais, RAK, 4 AUH city offices, HQ.
  
• Ensured Client contractual, audit requirements are met without NCR serving data protection using advance CITRIX, data security, data center & network monitoring solutions, PRTG, LogRhythm rollout.
  

Kling Consult GmbH & Co. International KG (Group IT Manager Operations/Enterprise Digital Security, Operations, Audit & Infrastructure Smart Buildings – 2017 -2019)

Kling Consult GmbH, Dubai. (IT Manager - Digitalization, Operations & Infrastructure Audit (2005-2017))

• Jewel of the Creek-14-Building, Dubai, 4billion AED overall– ICT Consultant, IT Auditing -160 million Passive/Active, software licensing, security & AV system, structured cabling design & supervision.
  
• Crescent Tower, Katara Hospitality, Qatar, 3 billion -ICT Consultant & Auditor
  
• Bollywood/Dubai Parks & Resort - Rajmahal Theatre, Legoland, Bollywood Facilities, Dubai- AV & ICT.
  
• Dubai Design District, Dubai. ICT Consultant
  
• ADAC Commercial Building at T3, Abu Dhabi Airport, UAE (IT/AV/Automation/Special Systems –IT-PM)
  
• ADNOC Ruwais Hospital, Senior IT Specialist Engineer
  
• NDIA Warehouse, Qatar - IT/AV/Special Systems Design cordination and execution
  

Better by Design Pvt. Ltd. – As Interior Design Architect (2004-2005)

NGL Solutions Pvt. Ltd., Kerala, India (System Analyst/Software Programmer (2001 – 2003)

Certifications & Trainings:

 Certified PMP– 2021 September PMP No:3139761 & Knowledge of Agile Methodologies

 Certified Six Sigma Yellow Belt– 2021 No:838380

 Certified Chief Information Security Officer-CCISO – Training Completed Feb & April – 2019 EC Council

 Certified Cyber security Professional – Be ready 2020 by EC | Council University

 TOGAF 9.2 Certification Trained

 Certified ITIL V3 Foundation, EXIN Netherlands & ITIL V3 Service Support & Delivery Manager Trained ’10.

 ISO 9001:2015 Quality Management Systems Internal Auditor - 202

 Microsoft Visio – 2020 – Select education Certified, Microsoft Certified-MCSA - 2007

 SAP Security from Virtual Forge, EU & CISSP training ongoing.

 Network Standardization - Leoni Kerpen GmbH Factory, Germany (Cat7, Fiber Optic - Datacenter)-’17.

 3cx VOIP Telephony & WIFI unify Guest security management tool Training UAE in ’14.

 Avaya VOIP Trained Certified, Future Technologies-2021

 CCNSP – Certified Cyberoam Network Engineer ’19, Sophos UTM firewall Certification Training in ’13.

Awards

• Global CIO Award Winner – 2021

• Titan Magazine Featured – Feb 2022